Available on: All plans | Role: All users | Status: Generally Available

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Overview

Web search lets you combine your organization’s document knowledge with real-time information from the internet. When enabled, the AI searches the web using Perplexity and includes internet sources alongside your document citations.
1

Enable Web Search

Click the globe icon (web search toggle) in the message input toolbar. It turns green when active.Web search toggle
2

Ask Your Question

Type your question and send it as usual. The AI will search both your documents and the web.
3

Review Results

The response includes:
  • Document citations ([1], [2]) in blue — from your teamspace’s documents
  • Web citations ([W1], [W2]) in green — from internet sources
Click any web citation to open the source URL in a new tab.

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Web Sources Panel

When web search is used, an expandable Web Sources panel appears below the AI response. Each source card shows:
  • Source title
  • Website hostname
  • Publication date
  • Content snippet
Web sources panel

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How It Works

  1. Your message is sent with web search enabled
  2. The AI performs a web search via Perplexity
  3. During streaming, you’ll see progress messages like “Searching the web…”
  4. Web results are integrated into the AI’s response alongside document knowledge
  5. Citations are added so you can verify every claim

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Tips

Web search works best for questions about current events, recent data, or topics not covered in your documents. For questions about your internal documents, you can leave web search off to get faster, more focused answers.
  • Web search is per-message — toggle it on for specific questions, off for others
  • You can combine web search with RAG filters to blend internet data with specific documents
  • Web search responses may take slightly longer due to the additional search step