Available on: All plans | Role: Admins manage, Users chat with documents | Status: Generally Available
Overview
Documents are the foundation of your AI’s knowledge. When you upload files to a data connection, they’re automatically processed, chunked, and stored in a vector database. The AI uses these documents to answer questions with accurate, cited responses.Uploading Documents
1
Navigate to Your Connection
Go to Workspace > Data Connections and select the connection where you want to upload files.
2
Open the Documents Tab
Switch to the Documents tab to see existing files and the upload option.
3
Add Files
Click Add Docs and select files from your computer. For each file, you can configure:
- Namespace — Organizational grouping for the document
- Permission Level —
Public,Private,Restricted, orExclude - Tags — Key-value pairs for organizing (e.g.,
department: legal) - Processing Options — Toggle image processing and table extraction
4
Monitor Progress
A progress bar shows upload and processing status for each file. Documents go through these stages:
- Queued — Waiting to be processed
- Ingesting — Being chunked and embedded
- Ingested — Ready for AI to use
- Failed — Processing error (check the error message)
Searching & Filtering Documents
Use the filter panel to find specific documents:
Sort results by name, date, size, or status.
Document Preview
Click any document to preview it in-browser:- PDF files — Full viewer with zoom, rotation, and page navigation (powered by pdf.js)
- Images — Viewer with zoom controls
- Text files — Rendered content display
Tagging Documents
Organize your documents with a flexible tagging system:- Select a document
- Add tags as key-value pairs (e.g.,
project: alpha,status: reviewed) - Use tags to filter documents and scope AI searches
Deleted Documents
When you delete a document, it enters a 90-day recovery window:- Navigate to Data Connections > Trash to see deleted documents
- Restore — Bring a document back to its original connection
- Permanent Delete — Irreversibly remove the document