Available on: All plans | Role: All users can run, Admins can build | Status: Generally Available

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Overview

AI Boxes are expertise-encoded business workflows automated via AI. Each Box connects to your apps (Gmail, Slack, Google Calendar, CRMs, and more) and handles one repeatable business process extremely well — “Triage my inbox,” “Track my invoices,” “Score my leads.” Unlike chat, which is real-time and conversational, Boxes are automated and repeatable — set them up once and run them whenever you need.

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The Four Building Blocks

Every AI Box is built around four building blocks:

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How Boxes Work

1

Browse & Install

Find a Box in the marketplace and install it using the guided wizard.
2

Connect Your Apps

Link the Box to your external apps (Gmail, Slack, etc.) through connection slots.
3

Configure & Run

Set filters, choose a run mode, and execute. Monitor progress in real time.
4

Review Results

Triage outputs, take actions, and refine the Box for future runs.

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Box Lifecycle

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Categories

Boxes are organized by business domain:

Finance

Invoicing, expense tracking, financial analysis

Sales

Lead scoring, CRM updates, follow-ups

Marketing

Content analysis, campaign tracking

HR

Candidate screening, onboarding tasks

Operations

Process automation, reporting

Email

Inbox management, triage, drafting

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What’s Next

Browse Marketplace

Discover and install AI Boxes

Running Boxes

Run modes, progress tracking, and credits

Actions & Triage

Review and act on Box outputs

Box Builder

Create custom Boxes (Admin)

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Connected to the Other Pillars

Use Boxes in Chat

Trigger any Box from an AI Workspace conversation using @mentions

Brain-Powered Decisions

Knowledge Brains can auto-approve or flag Box outputs based on organizational knowledge